Last updated: July 17, 2026. Cart Marshal uses Shopify managed pricing, so charges, cancellations, and refunds are handled through Shopify billing flows.
Refund requests
Refund requests should be sent to support@fiveacrecode.com with the shop domain, billing date, plan, and reason for the request.
Cancellation
Uninstalling or cancelling the app stops future access according to Shopify's billing behavior. Published rules above the current plan limit or outside current plan features may be unpublished by Cart Marshal after a downgrade or cancellation.
Paid implementation or consulting services are handled separately from app billing unless a written agreement says otherwise.