Support

FAQ

Answers to common questions about Cart Marshal rules, plans, gifts, migration, and support.

Does Cart Marshal change my storefront?

No. Cart Marshal runs in Shopify admin and at checkout, so standard rule setup does not require storefront theme changes.

Can I review a rule before publishing?

Yes. Every rule starts as a draft. Fill out the form and review the summary, then publish when it matches what you want. After publishing, confirm the result with one cart that qualifies and one that does not.

Can I turn a rule off without deleting it?

Yes. Unpublish a rule to stop it while keeping the configuration ready to use again. Archive it when you want to move it out of your active working list.

Does Cart Marshal replace Shopify Scripts?

Cart Marshal covers many discount, delivery, payment, and restriction patterns with Shopify Functions. Use Scripts analyzer to identify which parts of a legacy Script map to Cart Marshal templates and which may need a custom solution.

What plans are available?

Cart Marshal plans are Free, Core, Growth, and Pro. Published-rule limits are Free 1, Core 5, Growth 25, and Pro with no Cart Marshal-imposed cap. Shopify platform limits still apply.

Does Gift with Purchase add gifts automatically?

Yes. Gift with Purchase adds your selected gift variant to a qualifying cart and makes it free. You can publish one auto-add gift rule at a time.

Can Cart Marshal read my Shopify Scripts automatically?

Scripts analyzer does not read Scripts from Shopify. On Pro, you can paste Ruby Script code into the analyzer, review its recommendations, and build the supported behavior with Cart Marshal templates.

Where do I get support?

Use /apps/cart-marshal/support/ or email support@fiveacrecode.com.